My masters project revolves around the automation of the scholarship application process, and part of my literature review will discuss the activities and jobs such automation eliminates.

I'm going to include a section on the "paperless office" in my paper, examining the effect technology is having on the flow of information in businesses.

The term "paperless office" is misleading, because paper is not going to disappear, but rather be supplemented by the computer monitor. Ink printers are just as necessary as pixelated screens and the Times New Roman font.

I plan to include information about the transition to and increasing use of Information Technology (IT) in governement and businesses.

Take a look at the E-Government Act of 2002 and the Paperwork Reduction Act of 1995. Their purpose is to "encourage agencies to find ways to make government more responsive to citizens in the reduction of burden through the collection of information." In other words, to make use of the efficiencies that technologies such as the Internet, web sites, email, and databases have to offer.

Related Notes:
"networks and the Internet have been the key in this regard--with e-mail as the single most important development." (Larry Seltzer , What ever happened to the paperless office?)

'It is no longer about paper or browsers on desktops, it is about making visually rich, reliable information available anywhere, any time, on any device.'
Bruce Chizen, president and chief executive of publishing software firm Adobe
(Moving towards a paperless office
By Martin Banks, ITWeek
26 April 2001)